The Problem
Telecom enterprise operations with high-security data centres, regional hubs, and large contractor volumes required automated visitor check-ins, returnable/non-returnable gate pass (RGP/NRGP) material tracking, and multi-carrier dispatch logistics.
The Implementation
Implemented CraftMate Visitor & Gate Pass Management with QR-code visitor check-ins and SMS OTP approvals, integrated with Micraft Courier Management for multi-carrier telecom equipment dispatch tracking.
The Outcomes
- 80% reduction in front-desk visitor registration time with QR fast-pass
- 100% digital audit trail for equipment inward/outward gate pass (RGP/NRGP)
- 34% reduction in telecom transit delay alerts through centralized carrier tracking
- Zero unreturned demo units and vendor loan equipment with automated return alerts
- Enhanced perimeter security with biometric integration and photo badge issuance
"Micraft consolidated our regional infrastructure dispatches and facility gate operations into an automated, highly secure control tower."
— Head of Asset & Logistics Operations, Vodafone Idea
